Please note:

Home visits, Laboratory investigations, ‘Out of Hours’ Consultations, vaccinations or any other treatments/tests are not included in the Membership fees and may incur an additional charge. Treatment not covered by the monthly or annual Membership payment should be paid for at the time of the consultation.

Minimum membership period is one year.

For more information on how to join and prices, speak to our practice manager who will be able to help you.

TERMS AND CONDITIONS FOR MEMBERS

1.     CONDITIONS APPLICABLE TO MEMBERS

i.         Minimum Membership period is one year.

ii.         After the minimum membership period of one year cancellation will require 30 days written notice to be sent to the Practice Manager. Further details of the cancellation procedure are set out below (see point iv).

iii.         It is a condition of the membership scheme that all Members agree to pay the fees contained in these Terms and Conditions and agree to be bound by these Terms and Conditions.

These Terms and Conditions may be revoked, altered, or added to from time to time by the Company without prior notification to Members. Changes to our fees will be notified to Members on our website.

iv.         Monthly membership must be paid by Worldpay monthly payments and the practice will email a link to sign up to this payment system. Alternatively, we also offer a 5% discount to members who sign up to the annual membership scheme fees with a single payment at the start of the Membership year.

v.         Annual Membership shall commence when the first payment is received and on the receipt of completed and signed forms by the Practice Manager.

vi.         Treatment not covered by the monthly or annual Membership payment should be paid for at the time of the consultation.

vii.         While an Annual health check (Medical) is included in the membership, there may be further tests requested as a result of this health check which may incur additional charges.

Where such fees apply, we will notify Members in advance.

viii.         Membership is non-transferrable and non-refundable.

ix.         A full price list of all aspects of treatment not covered by Membership is available from the Practice Manager upon request at any time.

x.         Repeat prescriptions are free of charge to Members. The cost of medications prescribed is not covered by any of the Membership schemes.

Members are entitled to unlimited   access to the following services at no extra charge.

xi.         Although members may use the GP telephone consultation service, they should understand that the Doctors may require face-to-face consultation in line with their clinical judgement in order to make satisfactory and safe diagnoses and provide clinically appropriate advice.

xii.         It is the Member’s responsibility to notify us of any changes in the Membership details e.g., change of address, telephone numbers, email addresses and the age of children when they outgrow a fee band.

xiii.         At all times the Company reserves the right to refuse an application for Membership from any applicant at its sole discretion. The Company may terminate membership at any time without notice. In such circumstances all fees in credit will be refunded pro rata.

xiv.         The Company will try to keep you informed of developments and changes to the membership, products, and services, but if members do not wish to receive information from the company the member should inform the Practice Manager of their communication preferences.

2.   CANCELLATION OF MONTHLY/ANNUAL MEMBERSHIP

i.         Members will be liable to pay a full year of Annual membership fees during the entire duration of their initial period of membership (one year). After the initial period (one year), Members shall be entitled to terminate their Membership with no less than one months’ notice.

ii.         Request for cancellation must be made in writing and addressed to the Practice Manager of Dr Fiona McAndrew, Private GP.

iii.         No refunds of that month or year’s Membership fee shall be made, unless there are extenuating circumstances in the view of the Company; and all other sums due to the Practice must be paid prior to termination of the Membership. In the event of an extenuating situation the action required will be at the discretion of the Practice. 

iv.           The notice period of one month will commence from the first day of the month after the month in which notification of cancellation is received. The Practice Manager will confirm receipt of the notification and confirm the cancellation date within 10 days of receipt of a written letter or email. If Members do not receive confirmation of cancellation within 10 days, they should inform the Practice Manager immediately as it will always remain the Member’s responsibility to ensure that cancellation letters or emails have been received.